Returns & Exchanges
At Threads, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn garments with original tags attached. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can shop with complete confidence.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.
Drop Off Package
Hand your package to the designated carrier or drop it off at any official collection point within 7 days of generating your label.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing